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CBTW

Privacy Policy

Updated on July 09, 2025

Introduction

Collaboration Betters The World is a global technological group working with its clients to create positive business outcomes by using information technologies combined with our experts and clients' fields of expertise. Our core value is "Collaboration betters the world", which means individual interactions and exchange of knowledge are the epicentre of new innovations. Collaboration Betters the World and its affiliates (hereinafter referred as "Collaboration Betters The World ecosystem"), are aware that such interactions require advanced cautions regarding the processing of Personal Data.

In this regard, Collaboration Betters The World ecosystem is deeply committed in the continuous improvement of its internal procedures to comply with the data privacy laws to ensure the protection of Personal Data and the respect of Data subjects rights.

The present privacy policy underlines the processing of Personal Data done at Collaboration Betters The World ecosystem and the rights of individuals regarding such processing of their Personal Data.

What is a Personal Data and why is it important?

A Personal Data is an information relating directly or indirectly to an individual, whether he/she is an employee, a candidate or another person who has a relative connection to services provided by CBTW. The formal definition of a Personal Data can be found in the definition section below. A Personal Data is important because it gives information to about person's life to private or public entities. Being able to know and control which Personal Data are processed by these entities is an essential aspect of a person's autonomy. This privacy policy, and any other document provided CBTW that completes it, aims at providing adequate information about the processing of Personal Data by Collaboration Betters The World ecosystem.

What role has Collaboration Betters The World ecosystem in the processing of Personal Data under this privacy policy?

Collaboration Better The World ecosystem is composed of several legal entities located in various countries across the global. Each legal entity part of Collaboration Better The World ecosystem can, for the conduct of its activities, decides to collect or use specific Personal Data. Such power of decision gives the qualification of "Data controller" as defined in the definition section below.

What do I find in this privacy policy?

This privacy policy exposes all the information, required under the Applicable Data Privacy laws (as defined below in the section "Definition"), regarding our activities which involve Personal Data that are collected and/or used by Collaboration Betters The World ecosystem as a Data controller.

The provisions of this privacy policy explain our internal processes to comply with the applicable Data privacy law when Collaboration Betters The World ecosystem process Personal Data under the legal qualification of Data controller. Such provisions can be completed by additional information that are present in the privacy notice located on document (form, questionnaire, survey, agreement, websites) which describes the specific purpose(s) for a Personal Data processing activity.

How do I know this privacy policy is up to date?

The provisions of this privacy policy are up to date and applicable to the future processing of Personal Data from the moment of their publication. Please note that this privacy policy may be modified at any time.

Definitions

This section describes the key words mentioned in the following provisions:

Please note that all of these terms can be used in the Privacy Policy their singular and plural form.

1. Legal information regarding CBTW and its Affiliates

1.1 Collaboration Betters The World is a group specialized in IT consulting activities. It is composed of several brands operating collectively in different legal entities of the Collaboration Betters The World ecosystem. The legal entity in charge of the coordination of the data privacy compliance is Collaboration Betters The World S.A (hereinafter referred to "CBTW") registered under the company number 0895.492.518 at the Belgian trade registry office "Banque-Carrefour des Entreprises". Its contact information are:

1.2 Each Affiliate of CBTW is solely responsible for the determination of the purposes and means regarding the processing of Personal Data by its brands operating under its supervision.

2. CBTW's commitments regarding the protection of Personal Data

2.1 Given the importance of protecting Personal Data, CBTW and its Affiliates is committed to adhere to Applicable Data Privacy laws and take all reasonable measures to ensure that Personal Data provided to us will remain properly handled, confidential where appropriate and safely protected.

2.2 This Privacy Policy published on our website explains the Processing your Personal Data when you use our services (clients), visit our website (prospects, candidates or simple visitor), use our mobile application or interact with us (candidates, clients, prospects, employees). This Privacy Policy also instructs you how to exercise your rights relating to your Personal Data.

2.3 More specifically, CBTW and its Affiliates undertake to respect the following principles:

2.4 If you have any questions regarding this Privacy Policy, please contact privacypolicy@cbtw.tech.

3. Types of Personal Data CBTW and its Affiliates may be processing

3.1 For the conduct of our business activities, we are processing Personal Data. Your Personal Data might be part of our Processing. We collect Personal Data directly from you, for instance when you subscribe to one of our events or newsletters, and indirectly by using external providers which collect for us your Personal Data. This includes, but is not limited to:

3.2 To collect these types of Personal Data, we may rely on third-party tools such as cookies. For more information about the cookies used on our websites, please refer to the specific "Cookies policy" available on such websites.

4. Purposes for which your Personal Data is processed by CBTW and its Affiliates

The purposes for which CBTW and its Affiliates processes your Personal information are, unless specified otherwise in the privacy notice applicable to the processing, the following:

5. Existence of automated decision-making

For the following processing, CBTW and its Affiliates use automatic measures to process and select your personal data which results in an automated decision-making:

6. Legal basis of the processing of your Personal Data

6.1 CBTW and its Affiliates process your Personal Data (i) on the basis of your explicit consent, (ii) to perform the contract or in order to take steps at the request of the Data subject prior to entering into a contract, (iii) to comply with legal obligations CBTW or its Affiliate is subject to or (iv) to perform CBTW or its Affiliate's legitimate interests.

6.2 Your consent may always be withdrawn at any time in accordance with Article 10.2. In such case, be aware that the withdrawal of consent shall not affect the lawfulness of processing based on your consent before the withdrawal.

6.3 Furthermore, if you refuse to provide CBTW with some Personal Data or if you provide CBTW with incomplete or inaccurate information required for the performance of the contract or for compliance with a legal obligation, be aware that we may not be able to provide or deliver your all or parts of the services, which you may have requested from us in full quality.

6.4 When we process your Personal Data for our legitimate interests or the interests of a third party, CBTW ensures that a balance of these interests against your legitimate interests has been done. When necessary we have taken appropriate measures to limit implications and prevent unwarranted harm to you.

7. Period for Personal Data retention

CBTW and its Affiliates will retain your Personal Data for the period necessary to fulfill the purposes outlined above, unless a shorter or longer retention period is required or permitted by Applicable Data Privacy law or until you exercise your right to be forgotten or right to withdraw your consent, as outlined in section 10.2 of this Privacy Policy.

8. Entities processing your Personal Data

8.1 Being part of a group of several legal entities located worldwide, CBTW may receive Personal Data that you provided to an Affiliate. In such case, CBTW and its Affiliates act either as independent Data controllers or as joint controllers. For more information regarding such processing of Personal Data by CBTW from its Affiliates, please send a request at privacypolicy@cbtw.tech.

8.2 Except if stipulated otherwise, your Personal Data will be processed by CBTW and all its Affiliates as they share common IT tools (software, databases, processes). CBTW and its Affiliates may delegate some of its IT Processing to external suppliers and other third parties. You may contact us at the address mentioned in section 11 of this Privacy Policy to get additional information about the third parties involved in a specific Processing of your Personal Data. You may contact us at the same address to know the source of our Processing of your Personal Data in case we collected them from a third-party.

8.3 CBTW may be required by law, legal process, litigation and/or requests from public and governmental authorities within or outside your country of residence to disclose your Personal information.

8.4 Additionally, in the event of a reorganization, merger, or sale of one or more Affiliates, we may transfer any and all Personal Data we have collected to the relevant third party. CBTW will use its best endeavors to ensure that all its employees and third parties who are involved in the collection, processing and disclosure of Personal Data will observe and adhere to the provisions this Privacy Policy including the technical measures described in section 10.

9. Transfers of Personal Data outside your country of residence

9.1 You are informed that CBTW and its Affiliates may transfer your Personal Data to third parties located outside your country of residence in order to be processed and stored.

9.2 In such case and if applicable, CBTW undertakes to guarantee the processing of your Personal Data in accordance with the provisions of the Applicable Data Protection Laws, such as article 46 of GDPR.

10. Technical measures for protecting Personal Data

To secure the safety of Personal Data, CBTW and Affiliates have implemented or are implementing the following technical, managerial and physical devises:

11. Your rights in the Processing of your Personal Data

11.1 Based on the Applicable Data Protection laws, you may have the following rights which can be exercised at the following email address: privacypolicy@cbtw.tech.

Please note that if you choose to request information from CBTW or its Affiliate you may need to communicate Personal Data of a general nature to us, such as identification information. In addition to, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses as proof of completing or rejecting your request. We provide the same protection for these electronic communications that we employ in the maintenance of information received by mail or telephone.

11.2 Your rights are:

12. Communication of a Personal Data breach

12.1 We will communicate without undue delay, when your Personal Data are breached, to you and the Data Protection Authority every time it is required by the Applicable Data Privacy laws. This communication about your Personal Data breach will describe in clear and plain language the nature of the Personal Data breach and contain at least the following information and measures:

12.2 This communication shall not be required if any of the following conditions are met:

13. Data Controller contact information

13.1 The Data Controller is Collaboration Betters The World S.A., with registered offices in Chaussée de Charleroi, 112 in 1060 Brussels and registered under the company number 0895.492.518 (email: privacypolicy@cbtw.tech).

13.2 In order to ensure the security of your Personal information and to protect your rights and freedoms, CBTW has appointed a Data Protection Officer: